Privacy Policy

1. Introduction

Orbio Cloud ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our fleet management platform and related services.

2. Information We Collect

Personal Information

• Name and contact information (email address, phone number)
• Company information and role
• Account credentials
• Payment and billing information
• Driver license information (for fleet drivers)

Vehicle and Fleet Data

• Vehicle identification numbers (VIN)
• Vehicle location data (when GPS tracking is enabled)
• Mileage and fuel consumption data
• Maintenance records and schedules
• Driver behavior and performance metrics

Usage Information

• Log data (IP address, browser type, pages visited)
• Device information
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for:

• Providing and maintaining our fleet management services
• Processing transactions and managing your account
• Sending administrative information and updates
• Improving our services and developing new features
• Ensuring compliance with DOT regulations and other legal requirements
• Detecting and preventing fraud or unauthorized access
• Analyzing usage patterns and optimizing performance
• Responding to customer support requests

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• With your consent: When you explicitly agree to share information
• Service providers: With third-party vendors who help us operate our business
• Legal requirements: To comply with laws, regulations, or legal processes
• Business transfers: In connection with mergers, acquisitions, or asset sales
• Protection of rights: To protect our rights, privacy, safety, or property

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication requirements
• Employee training on data protection
• Incident response procedures

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Retention periods vary based on the type of data and applicable regulations. When information is no longer needed, we securely delete or anonymize it.

7. Your Rights and Choices

You have the following rights regarding your information:

• Access: Request a copy of your personal information
• Correction: Request corrections to inaccurate information
• Deletion: Request deletion of your information (subject to legal requirements)
• Portability: Request your data in a portable format
• Opt-out: Opt-out of marketing communications
• Restriction: Request restrictions on how we use your information

8. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: